How do I contact Rogers customer service?
Call us
- General Inquiries. 1 888 764-3771. Variable hours.
- Outside of Canada. 1 514 734-7699.
- Cantonese/Mandarin. 1 800 787-7953. Mon-Fri: 9am to 9pm.
How do I talk to someone at Rogers?
You can speak with a Live representative on the phone through our sales department by dialing 1-888-764-3771 and selecting the appropriate prompts to speak with a sales rep. Hope this helps!
How do I complain to Rogers?
There are a variety of ways you can express your concerns about your experience with Rogers Bank. We encourage you to get in touch with us by regular mail, email or telephone. Our escalation process is below. Tel: 1 855 775‐2265 (or collect at 1 705 522‐7412 if you are outside Canada and the U.S.)
How do I contact Rogers retention department?
Let’s chat!
- Let’s chat! We’re sorry to hear you’re considering cancelling your Rogers services.
- Please contact us to resolve any issues or for assistance with the cancellation process. Rogers Wireless: 1 855 381-7834.
- Why you need to contact us.
- Looking for more info?
- Want to come back?
How do I check my Rogers account?
Check your account balance and expiry date any time by dialling *225 from your wireless phone (it’s a free call).
How can I view my Rogers bill online?
Sign in to MyRogers and select Billing & Payment. View your balance under Total Account Balance.
How do I contact Rogers without service?
If you have tried these steps with no success I would advise you to visit your nearest Rogers corporate store or (if you have access to another phone) contact customer service 1 -888-764-3771 to have them look into your account.
How do I email a complaint to Rogers?
Re: emailing rogers for complaints Also @Whatservice. Ask them to write down a note on the account explaining what is being done & ask them for the interaction number for it.
Can I email Rogers?
Sadly Rogers stopped letting customers email the company with questions and such. They added the Rogers live chat, Social Media ( Facebook and Twitter) and by calling in. This is the only way you can contact a Rogers rep and ask them questions and if need help with your account.
Does Rogers discount seniors?
They no longer offer discounts for seniors or loyalty (longtime 20+ year Rogers customers) nor do they offer bundle discounts.
How do I get out of my Rogers contract?
Check your device balance at rogers.com/devicebalance! We need to speak with you in order to process your cancellation request and ensure you are informed of any details relating to your account changes. Please contact us at 1 (855) 381-7834 to resolve any issues or to assist you with the cancellation process.
What is Rogers 12 digit account number?
Your Rogers account number is between 9 and 12 digits long and can be found on the top left-hand corner on each page of your bill. Need to update your credit card information or change to another payment method? There are several ways to update or change your method of payment.